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Blog

Introducing the Nomi Copilot for Live Revenue Teams

A behind-the-scenes look at the real-time AI engine that now powers every Nomi customer interaction.

Emily Bennett, Chief Marketing Officer @ NomiPublished Jun 12, 20251 min read
Product Updates
AI
Live Coaching

Real-time context with less effort

We designed the Nomi Copilot to deliver coaching moments while a conversation is happening—not in a recap email that is read days later. The new experience combines our proprietary speech recognition model with curated playbooks from top-performing customers.

What is new

  • Dynamic objection handling. Prompts now adapt to tone, competitor mentions, and price pressure in seconds.
  • Integration awareness. Copilot suggestions include CRM fields, support tickets, and billing context so reps stay in flow.
  • Outcome tracking. Nomi automatically tags every suggestion with acceptance or dismissal so teams can refine playbooks quickly.

Developer preview

Teams that want to extend the Copilot into internal tools can use the beta API endpoint today:

{
  "call_id": "call_123",
  "transcript_window": [
    "Prospect: We're leaning toward a competitor because of their integrations.",
    "Rep: I'd love to show you how Nomi handles that..."
  ],
  "context": {
    "account_tier": "Enterprise",
    "industry": "SaaS",
    "current_stack": ["Salesforce", "Gong"]
  }
}

The response includes suggested actions, recommended assets, and routing instructions for your operations systems.

Looking ahead

This release is the foundation for deeper personalization. Expect:

  1. Persona-aware messaging tuned to each stakeholder.
  2. Live scoring that predicts conversion likelihood during the call.
  3. Auto-generated follow-up content using the voice of your top performers.

We cannot wait to see what you build. Join the early access list by emailing contact@nomi.so.

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