Real-time context with less effort
We designed the Nomi Copilot to deliver coaching moments while a conversation is happening—not in a recap email that is read days later. The new experience combines our proprietary speech recognition model with curated playbooks from top-performing customers.
What is new
- Dynamic objection handling. Prompts now adapt to tone, competitor mentions, and price pressure in seconds.
- Integration awareness. Copilot suggestions include CRM fields, support tickets, and billing context so reps stay in flow.
- Outcome tracking. Nomi automatically tags every suggestion with acceptance or dismissal so teams can refine playbooks quickly.
Developer preview
Teams that want to extend the Copilot into internal tools can use the beta API endpoint today:
{
"call_id": "call_123",
"transcript_window": [
"Prospect: We're leaning toward a competitor because of their integrations.",
"Rep: I'd love to show you how Nomi handles that..."
],
"context": {
"account_tier": "Enterprise",
"industry": "SaaS",
"current_stack": ["Salesforce", "Gong"]
}
}